Frequently Asked Questions

Who is Trimlight?

Trimlight is the Nation’s first and foremost provider and installer of permanent LED lighting for homes and businesses that provides year-round architectural accents, increases security, celebrates holidays and events, enlivens outdoor spaces, and enhances curb appeal. Trimlight Lubbock is family owned and operated locally here in Lubbock, TX

What is Trimlight?

Trimlight is a permanent, programmable LED lighting system for your home or business. Trimlight is professionally installed and allows for holiday, landscape, and security lighting year-round! The lights are completely customizable through the Trimlight app, hardly noticeable during the day, and energy-efficient. We’re the most functional and versatile permanent lighting on the market.

What can Trimlight be used for?

Trimlight can be installed on any structure, both residential and commercial, including patios and outdoor living spaces, movie theaters, parks, churches, restaurants, banks, etc. Basically, if you’re a business looking to increase visibility and foot traffic to your location, this is a great way to do that.

What are the benefits of Trimlight?

There are so many benefits of Trimlight! The first obvious benefit is permanence. Trimlight eliminates the need to pay for traditional holiday lights, which gets very expensive year after year. It also eliminates the need to put lights up yourself, eliminating the risk of potentially harming yourself by climbing up on the roof and freeing up your time so you can spend it with family during the holidays. Another huge benefit is the aesthetic. With custom-matched channels and professional installation, these lights are designed to stay up year-round, fit within any HOA guidelines, and compliment the look of any home. Trimlight is the best value since users are able to use the system year-round, as opposed to four weeks out of the year. Manufacturer warranty, energy efficiency and reliable customer service are just a few more.

Is this approved by my HOA?

If customers reside within an HOA, we’re happy to submit the required paperwork to your HOA on your behalf for approval. We've worked with hundreds of HOA’s across the nation and Trimlight is approved by nearly every HOA due to it’s sleek, professional design and installation. For approval for your specific HOA, please contact us with the name of your HOA and we will contact you regarding the next steps!

How is Trimlight installed?

Our patented channel allows us to install our lights on any roofline or structure. We use recycled aluminum to prevent from rust or corosion and is enamel-baked to prevent from fading and chipping over time. This channel is color-matched to any existing trim color and is installed on the underside of the eave, behind the gutters and trim. This allows it to be practically invisible during the day and unnoticeable to those passing by!

How do you control the Trimlight system?

Our app is extremely user- friendly and compatible with Android and Apple devices. The app comes with over 180 presets, preconfigured holiday patterns and daily timers, which is very helpful for those who are less tech-savvy. For those who want complete customization, users can also set custom sequences and make their own color combos. The beauty of our system is you can set it and forget it.

How much electricity do they use?

Trimlight uses exclusive LED technology which is extremely energy efficient. Each diode uses .6 watts of power which means most homes Trimlight systems use less energy than 1-2 light bulbs. Trimlight uses 1/10 the energy of incandescent lights and lasts 10 times longer.

How much do they cost?

For our permanent Trimlight system, cost varies based on size and scope of your project (i.e. linear footage, number and size of peaks, turrets, rental equipment needed etc.). For an exact approximation for your home, we can come and measure your home and give you a no obligation quote if you click here. Trimlight is very cost effective considering the system comes with a lifetime product warranty and will last for decades.

What happens if a light goes out?‍

Trimlight comes with a lifetime product warranty. Simply reach out to us and request to have the light replaced. You may or may not be charged a labor fee (currently that fee is $75) depending on if you are still covered under our 5 year labor warranty, but the faulty product will be covered under warranty. Fill out a repair request here.

If One Light Goes Out, Do They All Go Out?‍

The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to your local dealer and they will swap out the affected light which will correct any issue.

How long does Trimlight last?

Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.

Can I pair Trimlight to my home network?‍

Yes, the Trimlight system has the capability to be paired to your home network, however, keep in mind we cannot guarantee Trimlight will connect to your home network based on many variables outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.

Can I program Trimlight from a computer‍?‍

Trimlight is an app driven technology which is why it will not work with PCs. Trimlight is designed to work with any iphone or android device. The app will also work with most Mac computer systems since they are also app driven.

Do you offer financing?

Yes! We offer multiple finance options. Offers are subject to approved credit and can include up to 60 months special financing and even some same-as-cash, interest free options. Contact us for more information.

If I move, can I have the Trimlight system moved to my new home?‍

Unfortunately you cannot have your existing Trimlight system removed and used again on another home. Trimlight is designed to be a permanent fixture on the home and the channel is specifically ordered to match the color, style and footage of your existing home so it would not meet the criteria to be utilized on another structure.

Can I use Trimlight with both Android or IPhone?‍

Absolutely, the Trimlight app is designed to work with any IPhone or Android device. The app will also work with most Mac computer systems since they are app driven. It will not work with PCs

There are different types of white in lighting, what does Trimlight have?‍

With RGB lights pure white is using a combination of red, green and blue to create the color. Therefore, the pure white setting may appear to have a blue hue, some people see the hue and some do not. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting. If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like.

Can I customize colors with Trimlight? If so, how?

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

How do I or can I rename a saved pattern?

You can rename a save pattern by simply connecting to Trimlight app, press enter, then click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on pattern you would like to rename and you will see an option appear to rename or delete the pattern.

How does your Lifetime Product Warranty work?

Trimlight provides an industry leading lifetime product warranty. This warranty covers any components of the Trimlight system for the life of those components. When used properly the components in the Trimlight system should last 20 to 30 years. If the system is left on 24 hours per day this greatly diminishes the lifetime of the product.

Do you have a setting for warm white?

Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row. Is there another way to find and program custom colors? Yes, in addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings. For a list of custom color RGB codes to input, use google to search for RGB color code charts.

Can I set up a daily timer and calendar event on the same day?

Yes you can, but we recommend not overlapping your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm. Then you could set a daily timer to come on from 11:01pm to midnight or even to 5am. As long as the timers to not overlap they will work correctly.

How many patterns can I save in Trimlight app?

You can save up to 30 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on patterns you would like to delete and you will see an option appear to rename or delete the pattern.

How many colors can I show at once with Trimlight?

You can show up to 30 colors at a time and program up to 90 lights of each color. For example, you can program 90 red, 15 orange, 1 purple, 5 white, etc. The key is to not program more than 90 per color and you can do up to 30 different colors in each pattern created.

How do they look during the day?

Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view. They lock the lights securely in place and they are hardly noticeable during the day.

Where does controller box go?

Typically the Trimlight control box is mounted on an interior wall inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.

Do diodes fade in the sun?

Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.

Can I turn them on/off when away from home?

With Trimlight’s user friendly Edge app, you can program your lights wherever you have service. The calendar allows you to set up any lighting schedule you want so you don’t have to worry about it while you are away on business or vacation, but if you need to access your system remotely no problem!

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